Need Support?

find a service

There is help

If you don’t feel safe, are experiencing abuse or not sure what to do in your situation, there are services and supports to help you, no matter where you are, or your unique circumstances.

If you or someone you know, is not safe right now, call 000 (triple zero).

Support that’s right for you

  • If you need advice or counselling
  • If you are in crisis
  • If you need support to maintain housing
  • If you need ongoing case management support
  • If you have children or pets
  • If you are a young person
  • If you are Aboriginal or Torres Strait Islander
  • If you have a disability
  • If you are from a culturally or linguistically diverse background
  • If you are part of LGBTIQA+ communities

Our work

We are the Specialist Family Violence service in The Eastern Melbourne Region.

We work in The Orange Doors and can provide:

  • Risk assessments
  • Safety planning
  • Child safety and well-being
  • Financial support and material-aid
  • Crisis response including emergency accommodation

We also provide specialist Support and Recovery Case Management from our service in Ringwood.

What we do


1800RESPECT is the national domestic, family and sexual violence counselling, information and support service.

Call 1800 737 732 or text 0458 737 732 or reach out via the online chat on their website.

Visit the website

services in VICTORIA

The Orange Door

The Orange Door is the central intake for family violence services in Victoria and can provide advice, support and referrals to other specialist services where needed. The Orange Door have Aboriginal and Torres Strait Islander services and staff available to access within the hubs.

Visit in person anytime, or call to make an appointment.

Visit the website

Safe Steps Response Centre

Provides 24 Hour Crisis Response Services:
— Counselling and advice
— Accommodation
— Financial aid
— Referrals

1800 015 188 (free call 24 hours, 7 days) or (03) 9322 3555

Visit the website

services in victoria for Aboriginal and torres strait islander peoples


Provides both telephone and face-to-face legal advice and other supports to all Aboriginal and/or Torres Strait Islander victims/survivors of family violence and sexual assault.
1800 105 303


Boorndawan Willam Aboriginal Healing Service

Provides a culturally safe service that assists Aboriginal and/or Torres Strait Islander in their healing journey to address the impacts of family violence.
(03) 9212 0200


Elizabeth Morgan House Statewide

Provides a range of support to Aboriginal and/ or Torres Strait Islander women and children experiencing family violence, including intake and assessment and secondary consults
(03) 9482 5744



Provides a family violence therapeutic program, including individual case work and group work, counselling and practical support for Aboriginal/and or Torres Strait Islander women, men, young people and families.
(03) 8727 0200


services in victoria for lgbtiqa+ communities

W/Respect Statewide

Any Lesbian, Gay, Bisexual, Transgender, Intersex and/or Queer person, their family or friends affected by family violence and staff needing secondary consults can connect directly.
1800 542 847


Family Access Network (FAN)

Family Access Network (FAN) offer therapeutic support groups and individual supports for LGBTIQA+ young people aged 15-25 who experience family violence.


Rainbow Door

Rainbow Door is a free specialist service for all LGBTIQA+ people in Victoria, their friends, family and peers.
Call 1800 729 367 or SMS 0480 017 246


Queer Space

QueerSpace can provide counselling, help navigating courts, child protection, mental health services, housing, AOD services, education, reconnection with community, and recovery.


other specialist services in victoria

InTouch Statewide

State-wide service, which provides services, programs and responses to issues of family violence in culturally and linguistically diverse communities.
(03) 8413 6800
1800 755 988


Senior Rights Victoria

Provides information, support, advice and education to help prevent elder abuse and safeguard the rights, dignity and independence of older people (60yo+ or 45yo+ if indigenous).
1300 368 821


Are you safe?

If you or someone you know is in immediate danger, call 000 (triple zero).

Make a Safety Plan